Our Client is in the business of Homecare in the Netherlands. According to Dutch Regulations, Dutch Government and Municipalities pay homecare companies based on the service hours they provided to their clients. However, Homecare companies spend a vast time on the acquisition process of the clients where as which is not declarable.
Acquisition processes for homecare is a complex process because of the bureaucracy and multi actors ( Different departments, Government/Municipality institutions, Client, Hospitals or other Healthcare institutions) involvement . INNOPPIA dig into all these processes and come up with its Acquisition Management System which is built on INNcare (Homecare sector ERP). Thanks to this system touch to client time reduced 25 % at MOB. And the Lead to Client rate increased 14 % which impact the cash flow and profitability dramatically.